TheSkyX
When I start sky X on my new Windows 10 computer. I get a view of the sky on a circle and the mountainsaround the sky in a circle. I have tried to remove the program several times with the same result....
View ArticleComet elements
Hi,As you may be aware, the MPC has not been updating their orbital elements files for Software, including the format for TheSky. To help out comet observers worldwide I've been maintaining those...
View ArticleTSX
Hi,I've been using TSX normally till this morning. For some reason when I tried to run TSX again later today the software is asking me to introduce my licence, something I did already in the past. Any...
View ArticleUnable to DL MacOS installer
Hey guys, I'm getting an "Access is denied to this resource" error when trying to download the MaxOSX installer for SkyX Pro.I double checked and it looks like I'm up to date on my subscription for...
View ArticleLost all settings and program is starting over.
Hi,For the fourth time or more, all of a sudden, TSXpro simply opens as a brand new install. I have lost all modifications and settings, TSX resets all parameters back to start. I have lost...
View ArticleGPSTFP
Hi, Has anyone noticed that GPSTFP version 1.00.007 only allows year inputs from 1998-2019. Is there an update somewhere? /RKevin
View ArticleSubscription Renewal
I just received an email requesting that I renew my subscription.This is the first email requesting this since I purchased your MX+ mount (Sep 14, 2014).I was led to believe that the initial cost...
View ArticleAll Sky Image Link Database dowload
Hi,I've purchased The SkyX Professional in 2015 but never used it to image with it till some weeks ago that I'd purchased Camera Add On.I'd like to download All Sky Image Link Database for plate...
View ArticleGuide with Orion SS
Hi,I'm trying to guide my HEQ5 mount with an Orion SS autoguider through The SkyX professional but I've problems to put it to work.The autoguider camera is connected to the mount via a ST-4 cable.Could...
View ArticleRenewing
I am only usually using TSX for 5 months out of the year since I have my observatory in a different location than my residence. This year, it is for only three months. When I renew, is that for the...
View ArticleQHYCCD 600M + QHYCCD CFW3
I recently received a QHY600m and QHYCCS CFW3 filter wheel.Connecting both to TheSkyX via ASCOM drivers works.Connecting the camera via the X2 driver works. The X2 driver seems to establish a...
View Article16" RCX400 Mount
I have a "16 Meade RCX400. It has worked fine for many years, but now has gone completely haywire. I assume the problem is in the control panel. But Meade no longer makes these (or supports the RCX...
View ArticleUse TheSkyX to control a "Main Camera - (STF-8300)" for imaging and a...
Hi,I think that it is possible to use the goal stated in the "Subject Field", but I am not sure.Auto Guider: STXL-6303 - Will this work for guiding? how do I connect this?Should I check the check mark...
View ArticleTheSky Fusion power connector question
I am planning on purchasing the Fusion.In the Fusion specs, the power input port is described as a keyed Powerpole connector.Do you mean one of...
View ArticleRMA 32918 - MKS 5000 circuit board
What method of shipping do you use for replacement parts? So I know what service to be looking for. I was told that the replacement MKS 5000 circuit board for my new MYT mount would ship right...
View ArticleTheSkyX Graphics anomolies
Hi, Thanks to Software Bisque for being at the recent AIC in Santa Clara--after discussions, I bought the Sky-X pro package. I am stunned by the simplicity of the installation and intuitive interface,...
View ArticleQuestion about ordering multiple copies
Hi, I am planning to order TheSky (Serious Astronomer) for work purposes, and another employee would also like a copy. For reimbursement purposes, it is simplest if I just order both copies. Is it...
View ArticleSkyX Fusion Remote Connection
Because I'm running my observatory remotely over a non permanent 4g internet connection, I depend on a software like teamviewer to log into my telescope control device. I am not able to get a public ip...
View ArticleMKS 5000 and Neaf 2020
I have had a Paramount ME mount for many years with the MKS 4000 system.I would like to upgrade to the MKS 5000 system. I have one question: Will Software Bisque be at NEAF 2020?Would it be possible...
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