Seeker Mac 64 Bit
Dear All, is an update for Seeker available to get 64 Bit compatibility?OS is 10.15.2. BR, Michael
View ArticleTheSkyX Profession Presales Question
I am interested in purchasing TheSkyX professional. However, I have some concerns regarding the equipment I currently use. Specifically, I have the following 2 rigs:Celestron EdgeHD 8 w/ 10Micron...
View ArticleTheSky Fusion question
Hello - does TheSky Fusion support the QHY163 mono camera? Thank you.Regards,Dave Weixelman
View ArticleWO 35964 - Shaft Extension
Hi,I ordered this online Dec. 16. I was told it was back-ordered, with estimated lead time of 4 weeks. Is that still accurate? I was just wondering if that had changed (to sooner :) .terry
View ArticleTheSky Fusion
Looks like an amazing product! I currently use the ATIK 16200 and EFW3. Are there plans to include ATIK on the list of supportable cameras and filter wheels? I've asked ATIK the same question so...
View ArticleUpgrade Paramount ME
I have one of the very first Paramount ME mounts you sold. I remember driving to your facility in downtown Golden to pick it up in person.I haven't used the Paramount ME for several years but want to...
View ArticleHow the licensing works
Could I replace the SW installation from one machine to another with the same license? Or making this, would I lose one (of six) license?I just unpacked a MEII to make its setup, and tests, however the...
View ArticleMX+ Lead Time
What is the current lead time for an MX+ if ordered this week? Do you know if any resellers have stock on hand?Steve AhlbomChapel Hill, NC
View ArticleCan't renew TheSkyPro
I go to the renew page, it shows "no action possible". How can I renew?Thanks,John Ruthroff
View ArticleSky x serious astronomer
HiCurrently l still use sky 6 pro on a win 7 laptop which currently runs telescope mount etc..I dont use my other computer with sky 6 pro in win 10 as after attempts sky 6 and the ascom software...
View ArticleINV35964 - Sales Order No.: SO1481
Hi,I emailed you guys a little while ago, but did not get a response. I was just curious if the time frame for my counterweight shaft extension bar delivery has been updated or not. Dorothy Nantz...
View ArticleWiSky
How difficult is it to install WiSky wifi board ? Can I get it preinstalled before purchase on a MyT ?
View ArticleBunch of Newbie Product Questions
Helloi want to purchase a MyT Mount and related hardware. Presently I image with an NP127is on a G11 using an ASI1600 (imager), ASI EFW, ASI120 (OAG guider) and Starlight Focuser Boss II/HM20. The G11...
View Articleusing wifi
I own your TheSkyX Professional Edition on my laptop and I wish to control my scope through a WiFi connection. Any suggestions on how I can do this? I don't see any connections for WiFi in the...
View ArticleAdvanced Vx Mini-USB to Mac USB
I was planing on purchase of SkyX Serious edition, but it isn't clear to me that my Mac with USB ports can communicate with my recently purchased Advanced VX mount with a mini-USB on the hand...
View ArticleA "venting" suggestion
I have owned a paramount mx+ for more than 2 years now. For various reasons such as building an observatory , weather, time to learn the ins and outs of the hardware and software as well as the...
View ArticleUsing The Sky X for my observatory and field use
I have acquired secondhand a Paramount ME which came with The Sky 6 and T-Point which I have been using for a few years now. It took awhile to learn, the hints at start up were great, but I've decided...
View ArticleTHE SKY X PROFESSIONAL FOR WINDOWS 64-bit INSTALLER
Hi,My computer has Windows 10, 64-bit. Where can I download the installer for 64-bit? the only available is 32-bit.Thanks,Jose Norono.
View ArticleSmall detail, but would be nice
I know you probably have more important things to do that this, but in Windows 10 the SkyX icon, when pinned to the taskbar, is black and all but invisible. It would be nice if the logo could have a...
View ArticleSend Paramount ME in for service
I have inherited a Paramount ME that is over 10 years old and was mounted in a not so tightly secured observatory for the past 7-8 years with a Celestron 14" mounted on it. I have the ME mount packed...
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