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Ease of setup and learning curve?

Hi Daniel and Stephen,I am ready to pull the trigger on a new mount, and have read everything I can find in an effort to compare your beautiful MyT with an AP Mach 1. In terms of hardware/software...

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find function for serious astronomer

 The find function will not work for any object

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Compatibility of *.sky files created in TheSky 5 with TheSkyX

I am thinging about upgrading to TheSkyX from TheSky 5.  I have many *.sky files recording past efforts.  Will TheSkyX be able to read these?  Specifically I am using TheSky level II version 5.00.010...

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Pyramid Portable Pier (Paramount ME/ME II/MX)

I have a Paramount MEII and want to make sure I order the correct tripod since SB appears to offer two of them.  The one I should order is  the "Pyramid Portable Pier (Paramount ME/ME II/MX)"?  Is this...

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FCUSB Mac support?

Hello.  I wonder if there already is, or soon might be, support for the FCUSB DC motor controller on the Mac.  A number of other Mac programs support this product and it would open up a wide range of...

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Telescope Tube Compatability?

Are these mounts compatible with any brand telescope tube? I have an LX200 tube with a broken set of forks, and believe this may be a good update.  

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The SKY X Pro for mac latest update

Hi, I am using the the SKY X Pro for Mac 10.3, Build (8461). Is it the latest release? if not, where do I find the latest one. the latest update under download is an older version and misleadingRegards...

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NEW USER - Mouse Click Position Options

Excellent User Guide and getting up to speed. At first, when I clicked on the sky, a red bullseye appeared. Now it's a small green dot.  I can't figure out how to change it back.  Help! Barry...

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El Cap known hardware issues?

Please excuse the back to back posts.  What are the known hardware issues with Mac 10.11 (El Capitan) in regards to the products listed as being currently supported?  I know there are lots of USB...

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MX+ for Meade 16" f8 ota + imaging accessories (100 lbs.)

I wanted to know what the recommended imaging capacity for the paramount MX+ mount is?  Is it the same as the equipment capacity listed?  I would like to mount a Meade 16" f8 optical tube assembly (90...

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Officina Stellare

Is Software Bisque a distributor for Officinal Stellare telescopes and equipment? Thanks,Ryan 

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Upgrade / License Questions

Hi,I've got two questions:I'm looking at SkyX Serious Astronomer.  I used to have a Sky 5 or 6 Pro version (I think).  I lost the install disks and have a new computer for the past year or so, so it's...

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Driver download problem

I cannot download the Ascom driver for The Sky 6 Pro even though I'm signed in and my software is registered.  How can this be fixed? Bob

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Weights for MX

I need a third weight for my MX as I'm piggybacking an FSQ106 on top of a TEC 140 and 2x 20 pound weights doesn't quite balance it. 1. What is the diameter of the 10 pound weight vs the 20 pound...

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no telescope control

I have purchased a new Celestron 114LCM telescope with The Sky X First Light Edition.I am unable to get it to work the movement of the telescope. What can be wrong.Regards,Ray Holgate

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thesky x camera add on 1.10.11

hi ;  i have use theskyx pro ver 10.1.11 build 5080i i dont find the autoguiding tab i have not by the soft in bisc web site , i can't upgrade the soft .how can i do thanks for help .

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Registering a MyT

I previously purchased and have an active subscription for the SkyX Pro including T-Point and Camera Add On. I have purchased a used MyT and would like to know how to register as an owner of the mount....

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Lost cardinal direction, The Sky 10 Ser. Astro Win 10

Hi--not the most critical problem, but since switching to a new laptop with Win 10, the reload of The Sky 10 Serious Astro. will no longer show cardinal directions on the sky display when shown in...

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Upgrade question

I currently own Sky6 (Serious amateur) and wish to upgrade to SkyX Pro. Can I still upgrade for $225? Tony Levatinotonylev@gmail.com

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Celestro AstroMaster 76

I bougth a reflexive telescope in Caribe Island but my software CD TheSkyX First ligth do not work properly.Do no permit me enter my location (Uruguay, Montevideo City) and also close the...

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