Portable Pier
Is the ME version of the Portable Pier the same as the MX version? Thanks Dan
View ArticleHow to change the quantity of Camera Add on to TheSkyX Professional Edition...
Can you tell us how to change the quantity of Camera Add on to TheSkyX Professional Edition (Mac or Windows) in the shopping cart? We cannot change it from 1 to 2. We would like to purchase TheSkyX...
View ArticleSubscription Transfer: MAC to Windows
Good Morning: How do I go about requesting a subscription transfer? I originally bought SKYx for Mac and recently switched to windows. Thanks.
View ArticleMeade LX850 configuration in TheSkyX for tracking control from outside...
I am travelling now and away from the scope to provide additional details and test config changes, but curious if anyone knows the most ideal Meade mount to choose in the Sky X for my LX850. I am...
View ArticleCant download
I am unable to download this program It keeps saying OpenAL32.dll. Is there something that I need to do different .
View ArticleProblems with comets and asteroids updates
Hi, I'm usingTheSky6;and latelyI'm havingproblemswith updatingcomets and asteroids.Is there any solution?Thank you
View ArticleUpdate CCDsoft to Latest Version
I got with my SBIG camera CCDsoft version 5 and would like to update to the latest version. I am an registered user my serial is XXXXXXXXX.
View ArticleEl Capitan problem with usb to serial interface
Hello, since i have installed ElCapitan The SkyX prof. did not recognize the scope overthe usb to serial interface . All other programs like equinox pro, Skysafari pro, Cartes du ciel ( WIN7 )...
View ArticleNikon D810a Support
Do you have plans to support the Nikon D810a in the Camera Add On. If so, do you have an estimate for the timing?Thanks,Ken
View ArticleError Message
I am trying to download the Sky X student edition and I get an error stating that the program can't start because OpenAL32.dll is missing from your computer. Try reinstalling the program to fix this...
View ArticleControlling Celestron Evolution via NexRemote+ or WiFi
Will The Sky X control a Celestron NexStar Evolution via the NexRemote+ serial connection or WiFi? Will all features work (such as correct reporting of mount position, etc.)?Thank you,-Justin
View ArticleSoftware Download - access denied
Hello,I have purchased TheSkyX Pro last year and my subscription just now expired... My PC on which I have had the software installed crashed and I needed to reinstall whole windows. Now it gets...
View ArticleTheSkyX First Light Edition
Every time I bring up the Location page the computer closes down the program. This happened with windows 8 and now Windows 10/ Any ideas about trying to correct this or is it a flaw in the program...
View ArticleCan I load SkyX software onto two computers?
Hi .... I am seriously thinking of buying SkyX Pro .... however I really need to have it on two PC's .... one PC in my house and another on my Laptop when I go away on field trips.So my question is...
View ArticleMyT Base Hole pattern
What is the hole pattern for the MyT mount base. I am considering putting one on a Pier Tech 2 pier.
View ArticleNeed a new joystick
We need to purchase a new joystick for our Paramount ME, and I'm writing to see if the original style joysticks are still available. We will purchase one of the newer-style joysticks if need be, but...
View ArticleTaurus mount
Are you shipping the Taurus yet? We are interested in exploring this as an option to replace our 16in Ealing mount. I assume we'll have to make some sort of custom OTA mounting bracket? Not a big...
View ArticleStudent edition
I purchased a new (through resale) student Sky Edition.I don't see a serial # on the packaging.. Also my laptop doesn't have a CD rom.. how can I download it and where do i find the serial #? i bought...
View ArticleOrdered the wrong version
Hi. I mistakenly ordered the MAC version of TheSkyX Pro just now rather than the Windows version. Can you please assist in converting my serial number to Windows so I can download the correct...
View ArticleSecond MX+ and TSX pro
Hi I have received my second MX+ which I will set up at a dark site, leaving my first at home (yes, very spoilt). Im waiting to a new pier has been made and installed.I was wondering if I can register...
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