daily build or update of some kind: access denied
I purchased a MyT mount in aug 2016 I believe my subscription is still active it is march 2017 I never used the daily build or anything to "update" sky x pro. I tried to do so today, I am met with...
View ArticleSky X professional scripting
I created a visual basic program that uses the defined scripting classes to communicate with SKY X Professional. It had work well until I down load the latest version of the SKY X and found out that it...
View Articlehard drive failure
Good Morning, The Dell computer which controls the telescope/dome (Whitney Dome) has a failing hard drive. I am able to back up the drive using safe mode and I wanted to confirm which configuration...
View ArticleSky for IOS not included in All platforms Subscription
I am posting here as it seems the only way to talk to SB as no one is responding on the iOS Forum. I pay $200 subscription a year so I can have Sky on all platforms. I often wonder why I pay this and...
View ArticleTheSky6
Having bought a new computer recently and after re-installing TheSky6 on it, I remembered that at one time I could download updates. Is that still possible?Thanks,Jim Carlsonjascarlson1@gmail.com
View ArticleMenus Missing After Upgrade
I upgraded my version ot The SKY X for serious user. Launched it. Clicked something????All the menus went away! I now have no file,edit,display,orientation,input, tools, telescope, help toolbar. I also...
View ArticleTCS System
I acquired a 20" 640 tooth Byers RA worm gear and a 15" 360 tooth Dec gear. I'm building a fork mount to carry a 16" RC telescope. Would the Standard TCS be adequate for driving the 20" gear and mount...
View Articlefirst time set up of the Paramount MX+
Received my Paramount MX* about a week ago and was just able to set it up for the first time today. I have spent several weeks prior to its arrival studying the users guides familiarizing myself with...
View ArticleMount ID
Is it possible, that Bisque would have the Mount ID for a first generation MX if I provided the serial number?Thank you in advance.
View ArticleIoptron CEM25
I am trying to connect my mount to the Sky X and I keep getting errors 201 and 2. I bought an Insignia Usb to serial adapter cable and down loaded the software. I also downloaded the virtual serial...
View ArticleSatellite Tracking Software
I am interested in purchasing the Sat tracking oftware for the SKY Pro using it on a PAramout MX+ mount but I can not find any information o the cost or how to order it. Can you tell me how much it is...
View ArticleAutoguiding
I have a QHY5-L II guiding camera, which unfortunately is not supported by TSX pro (Mac)- Camera add on. Is there any chance that an update in the near future will solve this problem?Thanks for your...
View ArticleTPoint for Sky6
Hi guysI am a happy user of TheSky6 Pro and CCDSoft and was wondering if I can still get a copy of Tpoint without having to upgrade to TheSkyX as this would be a very expensive option! Many thanks Paul
View ArticleGT1100
If I understand correctly, the RA gear is 11" and is a 360 tooth gear. I have searched diligently but cannot find any further information. What is the worm period? Gear Ratio? I also cannot find...
View ArticleTSX compatibility with Windows 10
I gather from your website that TSX is not fully compatible with Windows 10. I've been controlling my observatory and telescope with TSX Pro under Windows 7 very successfully for several years, but the...
View ArticleCosmetic bug
Hi,In the orthographic projection, the constellation Hydra shows drawing inconsistencies when it reaches the east and west part of the sphere
View ArticleME2 versa plate
Is the ME2 versa plate metric or unc (imperial) in hole size/spacing or a combination of the 2
View ArticleUK Dealers
Hi there,Whilst at various shows and the odd back garden to see your products here in UK I have found it extremely difficult to potentially purchase a ME 2 mount with periodic correction options fitted...
View ArticleDoes skyx (any edition) support a Celestron neximage 10 camera?
Does skyx (any edition) support a Celestron neximage 10 camera?
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