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Paramount MX firmware update

I have a Paramount MX and am running the latest daily build of TSX Pro. Bisque TCS shows that I have firmware version 5.14.2 and I/O version 5.6.2. Should I update these. If so, I apparently need your...

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does Sky X support Celestron CGX?

Dear people of Sofware Bisque,I have one question: does Sky X support the new Celestron CGX mount and if not, will it support the mount in the nearby future?Best,Romke van der Veen   

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Windows 10

Hello, Is the following software versions compatible with windows 10? SkyX 10.5.0 build 10229Automadome 1.00.014Orchestrate 1.00.049CCDsoft 5.00.218 thanks, Dominic 

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The Sky X presales

Hello,  I am looking to upgrade to Sky X, camera add on, and T Point.   Will this work on a Windows 10 pro computer.   Don't know if there is a difference between pro and home versions related to these...

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New SkyX Astronomers Edition update

Has the new SkyX Astronomers update included any revisions for using the telescope control for the iOptron mount ZEQ25GT?

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Shipping Dimensions

Hi Guys, Can I get the shipping dimensions of the MEII, MX+ and MyT Mounts so I can calculate freight costs for a customer. Cheers Don WhitemanTechnician Bintel 

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window 8

If i buy skyX software for window 8 that i am using now,will it work in my computer as i am using window 8?

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Chart auto centers when connected to telescope

When the telescope is connected and the yellow bullseye showing the position it is pointing in is moved off the screen it auto centers the bullseye. Is there a way to turn off this mode so I can look...

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The Sky 6 pro for my Mac Book Pro OS

How do I obtain a copy of The Sky6 pro for my Mac Book Pro OS?Thanks,Michael Stubbs

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Year - BCE

Could you tell me what year BCE  will go back to? I have  Sky X Pro, and wanted to go back to 12,500 BCEThank youJune777

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Lead time for Taurus mounts

Hello! Could you please tell me what the lead times are for the different models of the Taurus mount? Thanks, Samuel 

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The sky X pro and SBIG STL 11000

Hi,I am using Mac Sierra, The SKY X pro w/ Camera add-on and SBIG STL11000. I recent rebuilt my MAC and I can't get the SKY pro to see the Camera, it keeps return error "SBIG driver not found Error...

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Clicking on The SkyX desktop icon brings up error "there is no disk in the...

first install on a new 64 bit Win10 system. Software appeared to install normally. Clicking on TheSky desktop icon brings up error "there is no disk in the drive".  Clicking any option will then allow...

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Connecting Laptop to Gemini 2

I have been following the instructions on http://www.gemini-2.com/theSkyX_to_Gemini.php to connect my laptop to my G-11 but have run into a snag. I installed the ASCOM 6.3 driver then installed the...

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Orion Atlas-Pro AZ/EQ-G GoTo

Will "The SkyX" control the Atlas Pro AZ/EQ-G GoTo mount?  I have a laptop running Windows 10 at 64 bit.  I need a software that well control this mount.

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Error 203 with iOptron Cube Pro

I have a new iOptron Cube Pro.  The telescope talks to the computer as i succesfully updated the firm in an attempt to fix this issue.  The cp2102 usb2com drive is installed.  When I select "Connect" i...

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serial number

Hi I just installed sky X pro on my new system, and enter an old serial number can I update the serial number to the correct one?  

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Paramount ME upgrade from 3000 (original) series

Does this:Paramount ME MKS 5000 Control System UpgradeUpgrade the original Paramount ME mount with the 3000 series control.

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OpenGL version 2 download needed

Hello, I need to download OpenGL version 2 onto my laptop to run SkyX and Seeker software that I purchased years ago.. I get the error 711 when I attempt to run Seeker. I currently have Windows 10,...

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Park function not working

Having a problem with the following set-up : TheSkyX Prof and a 10Micron 3000HPS mount controlled over their ASCOM driver.In the past we were able to park/unpark the mount from TheSkyX. But since the...

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