Just ordered a pier
Hi- I just ordered a permanent pier for my MyT- I know that I filled out the height but it doesn't show up on the invoice. 60" please :D
View ArticleReplacement Ra wormblock Paramount MX
Dear Mr,Last week i have send 2 emails one to the forum another for Daniel Bisque .I want to replace the Paramount MX Ra wormblock I contacted the European dealer Baader Planetarium and they refered mo...
View ArticleImportant questions
Hello, I am interested to buy SOFTWARE BISQUE PARAMOUNT MX+ EQUATORIAL MOUNT and use it with StellarMate. I asked StellarMate about the mount support but they told me it cannot be used directly as it...
View ArticleSky Fusion question
I am already an owner of the Sky X Professional Edition. Will this be sold without the Sky package included?
View ArticleOptions for Helium Tripod
Will there be options to buy a mini pier for the Helium Tripod so longer telescopes won't bump into the tripod legs? Also, are their any plans for some type of universal wedge?
View ArticleHelium
Hi i have ordered one, could you tell me when you will have inventory to ship? thx
View ArticleComet elements
Hi,As you may be aware, the MPC has not been updating their orbital elements files for Software, including the format for TheSky. To help out comet observers worldwide I've been maintaining those...
View ArticleParamount Taurus Direct Drive / ROBOTIC Observing Scheduling
FORK DRIVE DIMENSIONSAre there any engineering drawings available of the mounts so I can check the dimensions to fit out Alluna 0.5m RC Scope eg clearance between back of scope and the base of the fork...
View ArticleINV35539
Hi When do I expect to receive my ordered part for the MYT mount. Thank you Hasan
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Lighting damage to MKS4000
We have an MKS4000 running an RCOS 0.6 meter telescope that appears to have been damaged by nearby (not a direct hit) lightning. SkyX is returning checksum errors and the telescope will home but we...
View Articlehelp with Tpoint (pointing errors) please?
Hi-I have SkyX 10.5.0 build 10305, and would appreciate some comments on how to relieve my current problem:I have the Paramount MX+, with a 14" Meade LX200 on it.The motherboard was replaced maybe a...
View ArticleParamount MYT Tripod
This tripod is on back order if ordered from High Point Scientific. If I order directly from Software Bisque, is it available now, or will it also be on back order here?
View ArticleEOS Ra unable to control
I tiered all the eos cameras with no luck I think we need a new driver
View ArticleRecently bought a MYT suite license getting expiration messages
Hi,I wasn't really sure where to post this. I bought a MYT Software Suite license on October 9, 2019 invoice INV34983 and I'm getting automated messages saying my license has expired. Can you look...
View ArticleSkyX Upgrade
1. After 10 years using CCDSOFT 5 and The Sky 6, I've noticed strange things happening. For example, one night the FITS headers RA, and mostly DEC were being incremented by minutes of arc for each...
View ArticleSky Fusion
Excited about this upcoming product. Two queries:support for Atik cameras?support for the TI dome (DDW) via the legacy serial port? thanksDavid
View ArticleRenewal of SkyXPro from 2011 License
Could a moderator or presales contact me privately if required.I had the full purchase of SkyX Pro in 2011; but due to a hiatus with other life commitments the renewal wasn't placed.I'm curious if I...
View ArticleZWO EAF focuser
I would like to request native support for the ZWO EAF focuser. Thanks,Bob
View ArticleTPoint
We have just succeeded installing TheSkyX Professional software and run our old Paramount ME drive. We now want to order Tpoint, but there seems to be two versions: A cheap one at 149$ and a less cheap...
View ArticleSky Fusion camera support
I've been assuming I was going to get this when available, but I just looked in the supported equipment list and was stunned to see that SBIG is not supported. Neither is QHY. Leaves me out.Will...
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