MX cord to Computer
The cord I have running from the MX Mount to my computer, appears to be causing the mount to shut down at random times during a photo session. The error I am getting is 201, bad connection. I looked...
View ArticleSpecs for roll off roof motor so that it can be automated by "The Sky" software?
I bought my Paramount ME mount and it's software "The Sky" several months ago but have not set it up yet as I had to build a "Roll off Roof" observatory for it first. The observatory is now built and...
View ArticleMKS 5000 software compatibility with The Sky 6 Pro?
I obtained an older ME mount from a friend that appears to have electronic problems where there is no computer communication with the mount. My friend loaded the mount with grossly insufficient...
View ArticleNot homed
I have a paramount mx+, it hit the leg last night. After that, "not homed". I tried many times, but it still could not home. The connection is fine, just could not home.Why?I need you help.Best wishes....
View ArticleSlaving LX600 to PD10 Dome
I could use some help to determine if TheSkyX pro edition would be a good choice to operate my meade 16in LX600 along with a Technical Innovations PD10 dome, and how it would work.Up to this point I...
View ArticleSubscription renewal after three months?
I purchased an MYT last year, arriving in late October or so. Today I received an email claiming my subscription for TheSkyX is about to expire?
View ArticleSubscription renew isn‘t possible
Hi, I want to renew my subscription (TheSkyX Serious to Professional for Mac (Download Only)). However, the renew button is missing. It only appears on my old Serious version.Please help. All the...
View Article64-bit version of TheSkyX
Hi therewill you be releasing a 64 bit version of TheSkyX soon? I'm trying to develop a dome controller using X2 and under Mojave, I can't compile anything successfully using the i386 architecture with...
View ArticleSeveral questions before purchasing
I'm interested in the PRO edition to obtain focus on DSOs and help with the initial alignment of the DSOs through a finder/guiding scope and increase pointing accuracy. Can this all be done if I...
View ArticleRenew subscription
Hello,I have The SkyX Professional and I would like to renew my subscription but I cannot see the renew button in my account, it only says "no actions possible". I changed email accounts, so I missed...
View Articleclasses
I've recently started using TheSkyX, and it's a great piece of software. However, I think there's more capability there than what I am using or aware of. Are there any classes offered on how to use...
View ArticleSkyX to Professional renewal
I mistakenly renewed the skyx to serious upgrade when I meant to renew the skyx serious to professional is it possible to credit the transaction to the SkyX Serious to professional renewal?
View ArticleOrder/shipping timing
Hello,I ordered a MyT with a MyT Tripod and extra 10 lb count weight. I know it will be 6-8 weeks on the mount.I was wondering if you usually wait to ship everything together or do you think I will be...
View ArticleMultiple computers
How do I put the SkyX on another computer. Do I download from your website or copy the file from my computer and install it that way. I am getting access denied messages when I try to download another...
View ArticleDownload of software
Hello,I just bought the SkyX Professional and tried to download the software. I went to Downloads>TheSky Installers & Updates>TheSkyX Professional Edition of Mac. Unfortunately, the link...
View ArticlePre Sale Question: SKY X PRO and Camera Add On
Can you confirm if the software will work with the following;Celestron CGX MountSBIG Aluma Series 8300 w Self Guiding Filter Wheel Thanks
View ArticleThe Sky6 Mac version ?
Hello,I have The Sky 6 for Windows and I would like to use it on a Mac.Is there a Mac version of The Sky 6 ?If not, how much coast an upgrade v6 to The sky X Mac ?Thank you for your help.Fabrice
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