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$500 shipping fee!
Hi I got an email to renew. Clicked on the link to renew and see below I am being asked to pay $500 for shipping when I am not even buying anything other than trying to renew my service? obviously I...
View ArticlePayment
Good morning,I'd like to purchase SkyX Pro + Camera addon.However, when I get to the page (using Chrome) where to enter details of my credit card, it is no longer https, so not safe.I've had my card...
View ArticleWanted to buy Th SkyX SAE but....
I went recently to but the above but noticed the connection was not secure, https etc, so I haven't bought it yet. Am I at the right site? Is that normal?
View ArticleUnable to post comments
I have posted numerous comments to posts over the last few days and they all disappear. What's going on?
View ArticleCanon EOS 6D will not connect.
When I try o connect my Canon EOS 6D I get the following message:"The communications port could not support the specified settings. Error = 202"The Canon 6D has firmware ver. 1.1.6 (the latest).The...
View ArticleWant to buy a MyT but no one response
Hello,My name is Pornchai pop from Bangkok, Thailand. Last three day i try to post this message but until now, there is no my post appear on this forum. So, how can i order MyT. I think it is very...
View ArticleConnectivity problem with ME mount, error 203
Error 203 no communication to the mount. The mount is an ME, SkyX, Win 10 Pro O/S When first installed several years ago I could not connect with USB using WinXP. A serial connection was made and...
View Articleskyx first light edition
Installed software from cd incl. with purchase of Celestron telescope and when imputing location the software freezes. I'm running windows 7 and passes the compatibility test. What's up with the...
View ArticleLost TPoint Model at startup.
HI support,I have been using TPoint successfully for quite some time. Works well. Actually fantastic. Occasionally when I start a session the TPoint model is not loaded and the scope is lost. If I...
View ArticleTrouble connecting LX200ACF to SkyX
HI there, I am sure you have heard this all before :)Just renewed the observatory computer after the old one failed - old computer was running Win7 with SkyX and Meade Telescope talking just fine. No...
View ArticleRenewing Subscription For SkyX Pro
I purchased The SkyX Pro when it first came out and after the first year the subscription expired. I would now like to renew my subscription so that I can update my version so that it is ASCOM...
View Articlethe website isnt lettingme download the skyx
i just bought an mx and it says my software is registered and the subscription is active but it still won let me download
View ArticleCelestar 8 computerized telescope
I have several questions before getting to the Bisque product best suited for me:1. A friend of mine wants to sell me a Celestar 8 computerized telescope. It comes with a tripod base on which an...
View ArticleSeeking Other Paramount Users In My State (ALABAMA)
I'm unsure where to post this or even if it's allowed, but as a still learning astrophotographer, I'd love nothing more than to meet a far more seasoned user locally whom I could meet and gain some 1st...
View ArticleDownload
Hi, I've been trying to download SkyXPro for 3 days? - I got to 1.8 GB once, but now it seems to continuously stop or at least go very slowly at 250MB or so. I tried a different downloader that I have...
View ArticleContact
How can I contact someone?I've sent a private message but I don't get an answer.I have many commercial questions
View ArticleSky X First Light software
I purchased a telescope a couple of years ago which came with your software.Now this stupid Windows 10 update has done something to my PC and I have lost everything because I did a Reset.I had First...
View ArticleDecision on TCS
We are currently renewing the tracking system of a solarscope, and we are thinking of using the TCS system, but I am not sure if TCS really fit the current setting of the telescope.The system of the...
View ArticleSkyX Professiona Annual Renewal
Last renewal was March 2015. Is there still a renewal fee? If so, please let me know procedure. Unable to contact office via phone. Message on both lines says that numbers are not in service....
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