custom pier or extension tube?
I'm purchasing a used MX+ that I will be putting on an existing pier in my observatory. I currently have a CGE Pro on the pier and I need to replicate the height. I have a center hole in the pier, that...
View ArticleRenewal of Pro support
I bought a MyT last May 16, and the software subscription doesn't give me an option to renew - yet. Will this change, or does SB need to do something so I can renew?TomC
View ArticleInvalid User Credentials
Having problems with my login - I repeatedly get "invalid user credentials", "The username and/or password cannot be validated, or your account is locked out or has not been approved yet." I end up...
View ArticleInstructions for download/box version of TheSkyX
I recently bought the mac version of theskyx professional, box+download. The box came, but there's no explicit instructions for download (i.e. a serial number to activate, etc.). Furthermore, I bought...
View ArticleTheSkyX and Celestron Scopes
Have there been any efforts to interface to the Celestron SkyQ interface for telescope control? Celestron hand controllers are now coming with micro USB ports for communication. Not sure how all this...
View ArticleTPoint Super Model Error = 206
I have a Paramount ME, running Windows 7 64 bit. I am using the latest SkyX daily build with TPoint add on. I have 95 samples in the TPoint Model with only default terms selected. I try to run Super...
View ArticleTpoint for alt-az mounts
The Tpoint website (http://www.tpointsw.uk/products.htm) says that the various tools developed by Pat Wallace are available from Software Bisque, however I can't find anything except for the Tpoint...
View ArticleSky X and LTI purchase options
The Sky X Pro seems like the solution to many of my observing and imaging objectives. In addition I am trying to use the latest Raspberry Pi computer to drive the scope and camera gear. However, it...
View ArticleSupport for Nikon D810a?
Dose TheskyX professional camera add on, support the Nikon d810a? Thanks Tim.
View ArticleSoftware Bisque ME II learning curve
Hello,I'll be working this summer with an ME II mount. I've printed off the Paramount Robotic Telescope User Guide and the Must-Know Out of Box info and will be reviewing those closely. Are there any...
View ArticleNeed to reinstall the Sky Pro--computer died
I have the serious edition and the Pro upgrade. My observatory computer died and I need to reinstall these programs. Do I need to purchase a new subscription or can I re-download? Thanks, Brad Mead
View ArticleSubscription renewal and software add-on for Sky X Professional
Hello,I currently own copies of Sky X Professional and the T-Point software (bought separately before it was an add-on). My subscriptions have lapsed. I am planning on renewing the subscription and...
View ArticleElectronics Failure?
Hello,I have a Paramount ME (with a 14" Celestron Edge HD on a Pier-Tech pier, used with The Sky 6 software, all purchased and installed in late 2009), and two nights ago it did not turn on correctly....
View ArticleQuestion regarding right angle power cable
Hello all, I am writing to see if the $60 Right Angle Power Cable Optional Accessory (for 220W Power Supplies Only) can be modified for use with Powerpole connectors, without any adverse effects. I...
View ArticleUpgrade to SKYX
I have a Paramount ME, and I'm using TheSky6, CCDSoft 5, and T-Point for Windows. What would be the cost for me to upgrade to the current software? (SkyX Pro, with camera and T-point add-on)Phil Sullivan
View ArticleA reaction from Brian about the double charge of my Visa card for the...
Dear Brian,I refer to my mail I sent you last week as an answer to your message of may 8th.I look forward to your answer and your action.Kind regardsJan van der Meer
View ArticleIs SkyX compatible with Autostar
I'm helping a community college upgrade its old MEADE LX200 16" to Meade Audiostar controller. Is SkyX compatible with Meade's Audiostar? Thanks!
View ArticleDownload TheSkyX professionnal
Hello. The file size of TheSkyX professional is round about 1.5 Gb. As the connection from France can be sometimes not stable I would know if your transfer system is able to deal with disconnections....
View ArticleQSI driver will not install
Hi, I have the QSI 683ws and TSXpro. When I first received the camera about six months ago. The driver package loaded into TSXpro with out any problems and functioned fine. Then all of a sudden, the...
View ArticleRE: Planned purchase of Paramount ME/ME II/MX Permanent Pier (48"/122cm)
Hi,I am looking to purchase the above pier and am wondering what the expect ship time would be for it?is it something in stock and will ship immediately or will I have a wait time i guess is what I am...
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