Question regarding right angle power cable
Hello all, I am writing to see if the $60 Right Angle Power Cable Optional Accessory (for 220W Power Supplies Only) can be modified for use with Powerpole connectors, without any adverse effects. I...
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Having trouble with dome parameters
Hi,I am struggling to get my dome parameters right. I think I understand what all of the measurements are, but for some reason, the dome is still way out of sync with scope. I have a 8' Exploradome...
View Articleactivate multi-license
How, when, and where do I enter my multi-license? I installed TheSkyXPro using the serial number for the full version.Thanks,Jay Otts
View ArticleSerial Number
I have the "theskyx" serious astronomer edition DVD and I want to load it onto a second lap-top, however, it asks me for my serial number and when I go to my account, I cannot find it. I have the...
View Articletaurus 600 .stp files
I'm trying to locate .stp files for our Taurus 600 mount so I can model it into our system,
View ArticleTheSkyX Pro and Camera Add On
I just paid for the upgrade to upgrade from Serious to Professional plus the Camera Add On. How do I get the upgrades? I don't see any links or guidance to download.Marv cope
View Articleexternal power cables
GreetingsI have been doing routine maintenance on my MX, got several through cables run and am now contemplating how to reduce the spaghetti of cables that remain! Getting the dedicated power cables...
View ArticleCan you help me?
I am using: TheSkyX Pro, Camera Add on, with a CGX Celestron mount and EdgeHD11 telescope, Atik 16200 ccd, Starlight Xpress Lodestar guider, and Starlight Xpress filter wheel on a Macbook Pro using Mac...
View ArticleBefore purchasing
Hello. I'm really interested by TheSkyX application. I seems to be very complete although rather expensive. I would know if there is retailler in Europe or better in France. In the worst case I have...
View ArticleRBI mitigation w/camera add-on
Does the camera add-on to SkyX pro do RBI mitigation with a FLI16803?Thankssteve
View ArticleMKS5000 Replacement Question
Hi Guys,I have a Paramount MX where the USB connector socket was inadvertently pushed through into the PC board housing, coming unsoldered in the process. Now I am looking to get that replaced which I...
View ArticleDeclination Error
We have had a Paramount MX+ running with The SkyX at our local observatory for about 2 years now, and recently we have started to have declination errors of around 8 deg when pointing after homing from...
View ArticleGently used or refurbished MX+
Hi Software BisqueI am an owner of a MyT and MEII. I am in the process of building and setting up a remote observatory in Texas. I am trying conserve funds. I am looking for a gently used,...
View ArticleDownload TheSkyX professionnal
Hello. The file size of TheSkyX professional is round about 1.5 Gb. As the connection from France can be sometimes not stable I would know if your transfer system is able to deal with disconnections....
View ArticleEdmund's EO-23122M Monochrome USB 3.0 camera
Hello - We've just received our Sky-X Pro edition and have a Edmunds EO-23122M ( https://www.edmundoptics.com/cameras/usb-cameras/eo-23122m-monochrome-usb-3.0-camera/#specs) camera we were hoping to...
View ArticleSpare Counter Weight Shaft for my MYT
Just a quick question. I am looking at getting a spare counter weight shaft for my MYT mount and keeping it at a location close to my remote observing site (less weight to bring on the plane), but I...
View ArticleLicense TheSkyX Professionnal / Camera add-on
Hello. What about the licensing topic:- Is it possible to install TheSkyX on 2 computers without bying the license for installation on up to 6 computers ?- Is it possible to run TheSkyX on virtual...
View ArticleSkyX
Hi all,I ordered a MyT from TolgaAstro at NEAF on Saturday. I inquired with him about the possibility of getting my copy of the SkyX early so I could start learning it. He gave me an email address...
View Articleupgrade pro to professional version
Dear sir/madam, I would like to upgrade from the pro to the professional version.I possess TheSkyX Pro Upgrade for Mac (Download Only){serial number redacted}.Moreover, I lost my serial number of this...
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