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How to level mount on a permanent pier.

I am interested in a MyT mount with a permanent pier.  I note that there is a base adaptor plate to allow the Myt to be mounted on the MX pier.  You recommend that the foot of the MX pier be in contact...

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transfer software license

Hi,I recently sold my Paramount ME and I want to transfer the T-point software to the new owner. How do I go about doing this? Thank you, Terry

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Upgrade from First Light Edition

Hi I have the SkyX First Light Edition that came with my Celestron 114 LCM Telescope, can I upgrade online to windows serious edition or do I need to purchase a basic edition first?  I don't see any...

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CGX L

Does the software SUPPORT THE NEW CELESTRON CGX L EQUATORIAL MOUNT?

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Ordering new Myt.

Interested in ordering a new Myt mount. Was wanting to know the wait time, and if there is do I need to put any down payment? Thanks.Tim.

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Serial Number on mount does not match my account

I purchase a MYT from SB and the serial number added to my account does not match the card that was attached to my mount. How do I correct this? Jason

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blown controller board

Hello,I was setting up my MyT mount in my study this evening (it's been several months since its been operated), I plugged in the power (using the wall adapter), plugged in the usb cable, and when I...

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Demo version School pricing

We are starting an Astronomy class here at our school.  I have two questions?  One is, is there a specific price for a school or class license? Second, is there a demo version to try out to see if this...

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Support for Nikon D810a?

Dose TheskyX  professional camera add on, support the Nikon d810a?  Thanks Tim.

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Advanced Satellite Tracking Add On

HelloWould you be so kind as to provide the costing for " The Advanced Satellite Tracking Add On "I operate a  Paramount ME II with T-POINT and a RCOS 16" telescope for the Skynet UNC Facility.My...

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Would a 2014 ME 2 mount have the MKS 5000 electronics, or MKS 4000...

Does anyone know if all of the Paramount ME II  (2014) mounts incorporate  the  MKS 5000 electronics, or is it possible for it to have the MKS 4000 control system? ThanksJohn

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Sync button in TheSkyX?

I am considering upgrading from TheSky6 (serious astro version) to TheSkyX. I'm wondering if TheSkyX supports the "Sync" button when using the software with a CGEM mount or a NexStar SLT 130 mount?...

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Paramount ME 2 mount question

Is the ME2 capable of carrying a 90 lb 16" truss tube R-C OTA side-by-side with a 50 lb C-14 OTA with a combined total weight of approx. 165 lbs???ThanksRegards,John

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Move Software to my new PC

How to I move my Sky X student edition to my new PC? 

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Can the ME II carry two telescopes side-by-side?

Is the ME2 capable of carrying a 90 lb 16" truss tube R-C OTA side-by-side with a 50 lb C-14 OTA with a combined total weight of approx. 165 lbs???ThanksRegards,John

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correcting my displaying

I have messed up the display on the 'Display' portion. I had this where I had these items with stacked upon each other with a tab to click onto. There I was able to have it lock on the Find, Date and...

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Expired Software

Hey guys, My software subscription expired yesterday and I don't have an option to renew (only cancel). Please update it for me so I can re-subscribe. Thanks!Woody 

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Sky6 ant Tpoint

HelloI use the sky 6 and Tpoint.Following the change of computer, I reinstalled these two software with the updates found on your site.I want to insert a new object (model tpoint) on sky6 and in the...

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Sky X Pro

Subj software for Mac has "stopped working unexpectedly". I tried to reload the Sky from my USB suite without success. I also tried to download the Sky from the website and got the same result. If I...

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Weather Data

Im considering an Mbox which is a USB weather interface and has ASCOM drivers. Will theSkyX recognize this device and populate the *.fits header with the current weather conditions?Thanks,,Shef

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