4k screen support with The Sky Serious Edition
Hi, Guys does The Sky Serious Edition have 4K screen support? I guess y previous query wasn't specific enough. Joe
View ArticleEphemeris
I have the ephemeris data for the OSIRIS-Rex mission for the next year (up to arrival) in Excel. How do I put that data into The SkyX Pro so that I can follow its progress (track) and hopefully image...
View Articleencoders
Hi I'm considering the purchase of encoders for my MEIII know you need to do the installation and that the cost is 6000Could you please give me an idea of the time and installation cost?Thank youBob...
View ArticleCan't place an order
What's wrong with your system?? Why won't it let me order one of your products?? It doesn't say any error on my part it just says order failed??? Joe
View Articleordering The Sky 6 Professional Edition
Hello,I want to buy The sky6 update.I use a Mastercard but everytime I get the message, "ORDER FAILD".One thing isn't clear to me that I have to fill in the start data but I have only the experation...
View Articlemy son rebuilt his Mac and I am trying to re-download and install the software
But I don't have access to download my serial number is -- {redacted}
View ArticleRunning on MAC wiyh high sierra
Good morning I use a Serious Astronomer edition 10.3My MAC Book PRO says it is running as 32 bits and it will have problems with next OS High Sierra..Will next edition available to download now fix the...
View ArticleMKS 5000 ++
Dear Sir, I have purchased a Wisky++ MKS 5000 for wireless control of my new MY-T mount. I carefully installed the small circuit board but for some reason the led stays green and doesn't turn blue as...
View ArticleStepper motor compatability with SkyX
Good morningI am looking to upgrade to automatic focus with a stepper motor setup from Rigel Systems and would like to confirm that these will operate with the Sky X. I have looked in the focus setup...
View ArticleQHY5L-iim - Any chance of this ever being supported on OS X?
I am very interested in taking the plunge into TheSkyX Professional ecosystem (which would include the camera add-on and possibly others).My main goal is to be able to complete an entire imaging...
View ArticleConnecting Serious with Celestron CGEM II
I have a relatively new CGEM II with the "mimi-usb" connection on the hand controller. My HP ProBook has no serial ports. I have installed the ASCOM package.If I purchase the serious package can I...
View Article1243 - Toggling TheSkyX's Graphics Hardware Acceleration
Software Bisque Knowledge Base Article - 1243TOGGLING THESKYX'S GRAPHICS HARDWARE ACCELERATIOHISSUETheSkyX crashes or has other problems when launching, or when attempting to use one of the features...
View Articleunisntall and reinstall the SkY X
Hello, I have biggest problems with the couple The Sky X / AP V2. In fact my observatory is in remote at EYE http://entreencinasyestrellas.es. My mount is an AP1200 GTO drived by the APV2 driver's...
View ArticleDownload Problems
I just paid for an upgrade (INV29109). I "think" I have followed the instructions correctly. I continue to get an "Access Denied" message. Why is this so difficult?
View ArticleSidereal Technology servo controller
Will TheSkyX control the Sidereal Technology servo controller using the ASCOM option?
View ArticleUSB flash drive won't mount
Hi,I just opened a brand new, never used Paramount software suite flash drive to install on my MacBook Pro. The first time I put the drive in the USB port, it mounted the Linux and Pi versions but not...
View Article1244 - HOW TO OBTAIN, ACTIVATE AND UPDATE THESKYX ADD ONS
Software Bisque Knowledge Base Article - 1244HOW TO OBTAIN, ACTIVATE AND UPDATE THESKYX ADD ONSISSUEThe user is unsure how to obtain, activate or update TheSkyX Add Ons.RESOLUTIONThough activation of...
View ArticleChanging computers
Ok, so lets say I purchase Serious and install it onto my older laptop with windows 7 ( it has three USB ports} but I decide that it is too slow, or inadequate for all I want to do and want to install...
View ArticleMultiple uses
Hi, I thought I read that if I purchase the Serious astronomer addition, I would be able to install it multiple times on different computers. I cannot find tht info now. Am I correct? Ed
View ArticleCelestron CGX-L
Pardon me for asking a similar question to what has been asked, but I just want to be sure. I should be able to connect my new Celestron CGX-L with nexstar with the computer's usb and the nexstar's...
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