Software Bisque Knowledge Base Article - 1244

HOW TO OBTAIN, ACTIVATE AND UPDATE THESKYX ADD ONS

ISSUE

The user is unsure how to obtain, activate or update TheSkyX Add Ons.

RESOLUTION

Though activation of each requires an appropriate serial number, the following software add-ons are built intoTheSkyX itself, and do not have separate installers:

TheSkyX Serious Astronomer Edition and TheSkyX Professional Edition

TheSkyX Professional Edition only

Aside from these software add-ons, there is also a Database Add On for use with TheSkyX Professional Edition. This add-on is supplied in the form of an external hard drive or flash drive, and includes installation instructions.

Obtaining

A software add-on may be obtained through any of the following methods:

Freely trial it during the first 90-days' use of TheSkyX (temporarily activated by TheSkyX's serial number)
Acquire the add-on from Software Bisque's online store (see the links above; an add-on serial number will be provided¹)
Acquire a Paramount Software Suite, which includes these add-ons² (activated by the Suite's serial number³)
Acquire a Universal Subscription, which includes these add-ons (activated by the Universal Subscription's serial number³)
Acquire a Paramount mount or Bisque TCS (Telescope Control System), which include these add-ons² (activated by the Paramount Software Suite's serial number³)

Activating

In all cases, what is provided to activate the software add-on is a serial number; there is nothing to be shipped, nor additional software to be downloaded. But activation does require installing TheSkyX Serious Astronomer or Professional Edition, which may be downloaded or optionally (in the case of a Suite or Box version), shipped.

If the add-on is obtained through a purchase from our online store (for any of the above methods), the pertinent serial number is automatically registered to the purchasing member's Subscriptions page. Otherwise, the serial number won't appear on the Subscriptions page until registered by the member. Registration is optional, though highly recommended.

Updating

All software add-ons are automatically updated when TheSkyX is updated. Accessing the latest installers requires one to have a current subscription to TheSkyX, Paramount Software Suite or Universal Subscription. While add-ons may be registered, they do not have subscriptions.

¹To use an add-onserial number, see "Activating the Camera Add On" or "Activating the Dome Add On" in TheSkyX Professional and Serious Astronomer Edition User Guide. For the TPoint Add On, open the Telescope> TPoint Add On window and enter its serial number. For the Advanced Satellite Tracking Add On, follow the instructions provided with it.

²Only the Paramount ME II Software Suite and Universal Subscription include the Dome Add On.

³A Paramount Software Suite or Universal Subscription serial number may be used to activate TheSkyX Professional Edition, which will automatically activate the included add-ons. Alternatively, TheSkyX Professional Edition may be activated by its own serial number, and a Paramount Software Suite or Universal Subscription serial number may be used to activate the individual add-ons in the same manner described in note¹.