Upgrade Enquiry
Hi thereI have an old edition of SkyX, ie the user manual has a copyright date of 2008. When I select (as per the user manual) 'Input' in order to change the default location lat/long, the software...
View Articleconnecting myt mount to a mac pro laptop
Hi I am trying to use my myt mount for the first time and trying to connect it to my laptop. I am using a macbook pro running Sierra 10.12.5. I have the latest version of the sky installed as of July...
View Articleerror 201
hisince today, my mks4000 says that it cannot connect to my paramount ME.1 year ago, the usb input got out of order.so i switched to the com input with an adapter. this worked fine until today.second...
View ArticleTelrad, in stead of Target Object!?
Hello!How can I make it, that there is not shoen the "Target Object" on the screen/skychart, but the "Telrad"?!Could you show me step by step, which way I have to go/which klicks I have to make!?I...
View ArticleASTAO & T Point Add On
Hello, With the purchase of the Advanced Satellite Tracking Add On, is the T Point Add On included with a full licence or just with a Trial period?Thank you in advance for your answer!
View ArticleExternal cable selection help and Hit pier with Scope!
Hi I need assistance on two things. I have a QSI683 camera and need to figure out which cable to get to get the power through mount and what is required (Additional fittings etc) in order to complete.I...
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The graph of the Skychart suddenly isn´t the same as before...
Hello! As I start first my system and then TheSky X SA, the graph of the Skychart suddenly is not the same as before.The day before it was in 3-D. Now the sky Chart looks like it was drawn by an...
View ArticleExcellent service
I had a problem with the MKS5000 and brought the MYT to Golden. Sara(h) greeted me and she and Donald took care of the board while I waited. They tested the system and made sure everything was working...
View ArticleDownloading both Mac and Windows versions
HiI use both a Mac and a pc for astronomy. I plan my observing sessions inside using my Mac and then use a windows laptop to control my scope. If I purchase the Mac version of TheSkyX, can I download...
View ArticleUpgrade or Full Version download?
Hello, I purchased a Celestron AVX mount recently and it came with your SkyX First Light software. I am interested in adding telescope control so I know I need to upgrade to SkyX Serious Astronomer...
View Articlefocuser
I currently have a JMI Motofocus focuser that I am using on my Takahashi Sky 90. Looking to purchase the Paramount MYT and wonder will I be able to use this focuser using the The SkyX and MYT mount?I...
View ArticleRenewing Serious astronomer results in bill for $144
I just tried to renew my serious astronomer software and it looked like a $30 bill would be processed. But instead I'm seeing a bill for $144. What happened? John Bowen serial number {redacted}
View ArticleExporting observing lists
Does TheSky allow exporting observing lists to Skysafari? It is a .skylist file.
View ArticleCannot download TheSkyX for Raspberry Pi
So I just ordered an MX+ a few days ago and while I'm waiting for it to arrive I thought it would be fun to install TheSkyX on my Raspberry. Unfortunately when I try to do so the site gives me an...
View ArticleLOADING SKYX PROFESSIONAL
My computer died. I am trying to load SkyX to new computer. I have my original disk with SN. The disk is labeled as "Professional Edition". The results from the load is "Sirius Edition". I need...
View ArticleThe skyX professionnal Software
Hi,Recently I have bought a second hand Celestron 8 CPT Telescope. I saw in your website your famous SkyX software. I am very interrested to drive it. I need to know if your software is compatible...
View ArticleRemote observatory
I'm trying to get my new remote observatory up and running. For communication I use TeamViewer. I get contact With the Remote PC. Other programs like Maxim DL 6 opens normally, but SkyX only shows the...
View Articletemperature
helloWhy there is not a warm up temperature for the camera in thesky x pro ?
View ArticleParamount ME not connecting via COM Port
We have a Paramount ME mount running with a Win 7 machine and TheSkyX Professional. It connects to the computer just fine using the USB to Bisque TCS connector behind the fuse panel. We had been...
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