Is TheSky X Professional suitable for inflatable planetariums?
Good morning,I work in a science centre where we run outreach programs in astronomy with our three inflatable, portable, planetariums. We are currently using TheSky X Theatre Edition and Seeker Theatre...
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How to reduce the size of the Target Object Indicator
I recently installed TheSkyX SAE version 10.3.0 (Build 8842) on a new PC running Windows 10. Everything seems to work OK, but one issue I have is that the Target Object indicator is huge compared to...
View ArticleTheSkyX Pro very slow connection to Meade LX200
System used: Acer Aspire 5560 quadcore 64bit laptop (6GHz RAM, 500GB hard drive) loaded with SkyXPro running into a Meade LX200GPS 14".Difficulty: everything establishes and seems to run fine,...
View Articleup to date.... no more suberb rendering!
Please,I up to dated my Software to version 10.5.0 (Serious Astronomer) and... program doesn't recognize my Graphics rendering mode!Program says I cannot perform graphics acceleration becouse I have an...
View ArticleCannot fully downlowd
Hi!I just purchased the SkyX Pro upgrade. I am trying to download the full installer and it always does it to 99% then stops? Is there a way I could just insert the new license number in TheSky SA ?...
View ArticleHow long to get the license key
How long would it take to process the order, to get a download link or key for the software (TheSkyX Pro)? Thank you.
View ArticleWon't Install
I just bought TheSkyX Student, downloaded, installed on my Mac, opened, entered name and serial number but the continue button remains grayed.What's up?
View ArticleTheSkyX Pro renewal allows me to cancel but, not to renew
I wish to "renew" my subscription to TSX Pro but, the only option shown for TSX Pro is to "cancel". I've had the same problem last year. My subscription expires on 12/30/16. Also listed on the...
View ArticleClamp nut or Pyramid Portable Pier
Would I be able to purchase a replacement lower clamp nut for the pyramid portable pier? I can purchase a replacement bolt from a local hardware store. The threads on both have been destroyed by...
View ArticleFirst Light Software
Hello,I've had The SkyX First Light edition on my computer for at least five years and it worked great. I got a new computer and it doesn't seem to work. I can't put my location in. I thought I...
View ArticleMX+ equipment and delivery times
Hello,I've decided to pull the trigger on an MX+. I was just wondering what the current availability and delivery times are?Also, I have a C14 and a home made pier (currently on a CGE mount), so what...
View ArticleArtificial satellite tracking with Paramount mount
Dear colleagues,I'm an astronomer, I work in Astronomical Observatory of Adam Mickiewicz University in Poznan, Poland. For some time we cooperate with Michał Żołnowski from Rantiga Observatory, who is...
View ArticleMX+ initial setup
I'm getting close to purchasing the Paramout MX+ mount. I've been studying the user's manual in preparation for this and just a basic question on the order of the initial mount set up: Is Homing...
View ArticleScope Pointing
I am suddenly experiencing sever pointing problems with my set up. The equipment is a Planewave 20" on a Paramount MEll which was installed and aligned by Planewave. It is running on the SKY X...
View ArticleLogin from second computer
Hi,I bought the Universal subscription and I have two computers : a Mac and a Windows.I did already download TheSkyX on both computers.Since recently I can sign in to bisque.com on my Mac but I cannot...
View Articleupgrade to windows 10
I am now using windows 10.i have a copy of the sky version 4 level ii .please advise as how to upgradeto the latest software.not that it is working on windows xp on another machine.thank youRichard brown
View ArticleAndroid
Will there be a App for the Sky for Android phones and tablets. I have been unseeing the Sky since the eighties. Arthur Oslach
View ArticleiPAd and Lx90 connect
Hi All, Does anyone have a recommendation for a wifi or bluetooth interface for an iPad and LX90? Thanks. Phil Torf
View ArticleUpgrade
HiIs it possible to upgrade from First Light Edition to Professional or Universal Subscription?ThanksRob
View ArticleThe sky X pro and SBIG STL 11000
Hi,I am using Mac Sierra, The SKY X pro w/ Camera add-on and SBIG STL11000. I recent rebuilt my MAC and I can't get the SKY pro to see the Camera, it keeps return error "SBIG driver not found Error...
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