Dorthy Nantz - Front Desk, Software Bisque Inc.
RMA 32562 - old MKS 5000 circuit board shipped via UPS to SB on 10/7/19. You should have received this board on 10/11/19. A new MKS 5000 circuit board was ordered on 10/04/19 per INV 34954. What are the status of the new board shipment and your stated 50% refund on the cost of the new board?
Gary Wood