The telescope mount (paramount me ii) will no longer connect to the computer (windows 10 w/ skyX version 10.5.0 build 10305 professional edition). There is no com port for the telescope that shows up under "mount settings" when I try to connect the telescope to the SkyX. On my Windows 10 machine, I notice there is a problem with the telescope USB device in the Device Manager. It says that Windows has stopped this device because it has reported problems (Code 43). I tried to uninstall the driver and re-install the driver, but I get the same error in Device Manager.
I cannot remember if I need to do anything to the mount to get the joystick on the handpaddle to work (other than make sure the mount is on and the joystick is plugged in), but at the moment, it does not move the mount.
Can you help me figure out what to check next? I cannot quite figure out if this is a complete hardware problem or some other software problem.