access to download denided
hi, why i can t download the sky X on download page?the status of the sky 6 is active and resgistered a lot of years ago.regards.Roberto
View ArticleSBIG AO-X
Hi EveryoneDoes the Sky-X support adaptive optics, I have a STL-11000M and an AO-X which I am attempting to use but can't find any options for adaptive optics. Should I use another package instead for...
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Connectivity problem with MYT
This problem started with the mini USB port detaching from the PCB. I got that problem repaired, and actually connected to the scope and homed it after the repair. However, once I got it home, I can...
View ArticleOrder still not shipped
Hi,I ordered the TheSkyX Database addon, and got an UPS tracking number on 8th april. But until today it seems that it has not been even picked up. Could you check? ThanksLukas
View ArticleHi. I have SKY X but have a question about TPoint
Can you use the T-Point without the Camera add in. I use Maxim DL and it can capture the images. Advise Aubrey Brickhouse
View ArticleTSX - Multiple OS licence
HelloI posted the following on the technical support forum but have not received a response. I thought it prudent to try again on this forum.BTW I also sent an email seeking to update my email address...
View ArticleTheSkyX in LTI mode
Hello, how do you run TheSkyX in LTI mode on an apple MacBook Pro ?
View ArticleConnector for LX200 from Win10
Hi,I have an old LX200 8" nonGPS telescope and a Microsoft Surface Pro 4 64bit laptop running latest Windows 10 and latest TheSkyX Serious Astronomer version.Which USB to Serial connector is...
View Articlereplacement for Orchestrate
Years ago I was teaching at the US Air Force Academy and we used Orchestrate in conjunction with a CCD controller software (perhaps CCDSoft) with great success. Currently I teach an adjunct course at...
View ArticleCCDSoft/Vista/Apogee32.dll Error
I have your ccdsoft and needed a new computr I purposefully bought a 32 bit machine. It had Vista. Now I cant make my ccdsoft work - I get the Apogee32.dll not found error and the program shuts down....
View ArticleLosmandy G11 with Sky X Serious Astronomemer
Can I use Sky X Serious Astronomer with Losmandy G11?... what cable is needed to connect to laptop?does it come with the mount? ThanksMike MIller
View ArticleParamount ME Reparation
I have a mechanical issue with the Paramount ME mount, it doesn't move properly. Is possible to ship it back to you for some reparations? Or can you suggest me some procedures in order to fix this issue?
View ArticleRenew subscription...see double payments due
hi. I was just going to renew my subscription and noticed it wants me to pay for 2. Im not sure what is going on. see belowParamount MYT Software Suite $100.00 each following 12...
View Articleioptron cem 40
Do you provide the driver to run the ioptron cem 40 in the Sky X? If so when may it be available? Thank You. Harold kf6zqq@yahoo.com
View ArticleSoftware Bisque Paramount MX Permanent Pier
Does the purchase of the pier contain the appropriate bolts to mount or is there recommendation on what type of bolts to use(size and length and grade of stainless steel J bolts that should be used for...
View ArticleMoon Rise and Set Times Missing
The check box is checked for Moon rise and set. However, most times are missing. How else can I enable rise and set times for this calendar?
View ArticleTheSkyX Pro universal subscription
Hello, Does the universal subscription allow you to download and run onto 6 different computers with different operating systems? Or does it only allow you to download and run it on 6 computers which...
View ArticleTcf-s3 focuser on ras pi
Is it true the optec tcf series is not supported on the pi even though it is under linux?
View ArticleCase for MyT
Hey, I love my little MyT, but I'm worried about marring the pretty finish on the mount when I take it to Star Parties such as TSP. Are you going to make a carrying case for it? Jim
View ArticleDoes one actually download anything from Bisque?
I just bought the camera add on. It is listed as expired. When I click on the subscriptions button, I get a list of serial numbers. All expired. Even the new one (10 minutes old). I need to know the...
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