The Sky 6 Pro - CCDSoft 5 link inoperable on replacement observatory computer
The Win XP desktop died after 10 years out in the observatory. Replaced it with a newer good condition Win 7 machine on which The Sky 6 Pro and CCDSoft 5 are setup and running. The Sky 6 Pro links...
View ArticleLicense transfer for TheSkyX Professional
Hello,I purchased a copy of TheSkyX Professional from a user who has upgraded to the full Paramount software suite and does not need the separate copy of the TheSkyX Professional any longer. I...
View ArticleI have purchased a Myt and I am waiting delivery. I was wondering if I could...
Hello My name is John Hughes. I purchased a MyT Mount and I am awaiting delivery. I was wondering if I might get the manual. I purchased the mount through Tony Costanza at the Astronomy Shoppe in...
View Articleeducation license
We are planning to upgrade TheSky in our department's student observatory.Seems the old version his has already been registered by others, but the guy who did that has left.Do you know if I can simply...
View Articlesubscription renewal fee
I have upgraded from serious to professional (and camera addon )I have received the request of renewal for the serious versionwhat should I doThanks Carlo
View ArticleSlaving LX600 to PD10 Dome
I could use some help to determine if TheSkyX pro edition would be a good choice to operate my meade 16in LX600 along with a Technical Innovations PD10 dome, and how it would work.Up to this point I...
View ArticleQuestions Regarding the Software Bisque Taurus 600 Mount
Normal 0 false false false EN-US X-NONE HE MicrosoftInternetExplorer4Dear Software Bisque manager, I have a couple of questions related to the Software Bisque’s Taurus 600 mount:1. Is the overall...
View ArticlePre Sale Question: SKY X PRO and Camera Add On
Can you confirm if the software will work with the following;Celestron CGX MountSBIG Aluma Series 8300 w Self Guiding Filter Wheel Thanks
View ArticleNew MX+ Will not execute Home Command
Heres the out of the box setup (mount received brand new from Woodland Hiills)::Windows PC (probably the first issue - though I have tried two different ones)WiSky card immediately installedInitiall...
View ArticleDelivery costs to UK
I'm interested in the spacer plate for dec axis on the MyT, $60. What would the delivery cost to the UK be - I can't see any info on the options for this.regardsJames
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1250 - UNLINKING SKY CHART FROM TELESCOPE CROSS HAIRS
Software Bisque Knowledge Base Article - 1250UNLINKING SKY CHART FROM TELESCOPE CROSS HAIRSISSUEWhen connected to a telescope mount, TheSkyX's Sky Chart cannot seem to be pointed away from the...
View ArticleSky 6
I have a registered copy of Sky X. I am having problems connecting with my Takahashi EM200 mount and it has been suggested I try using Sky 6 to connect. Do I need a separate licence to download Sky 6....
View Articlerenewal
Hi,Can you nudge the SB web site to let me renew this? It presently only offers the choice to 'cancel'.Thanks, Mike On Fri, Feb 22, 2019 at 3:16 AM Software Bisque - Automated Email...
View ArticleTheSkyX Professional Edition for Mac (Box+Download)
Hi, i made years ago a mistake, i need the windows version, i want to renew ist, could you please change to windows?TheSkyX Professional Edition for WINDOWS please hartmut
View Article64 bit version for apple OS ?
Apple has announced that 32-bit software will not be compatible with macOS in the future. Can you confirm if you have plans to update SkyX to 64 bit or will you no longer be supporting your Mac users...
View ArticleSoftware Issue
I bought CELESTRON Astromaster 70 AZ a while back, and I got a software First Light with it. The software could not be installed on my computer. what should I do? Please advise. Thanks.Bruck{email...
View ArticleDoing something wrong.
Paid for it put in registration number may have canceled it by mistake. Help
View ArticleME/MEII/MX PYRAMID PORTABLE PIER Stability Question
Hi,I am looking at upgrading my mount system to a MEII. The mount will be supporting a Planewave 12.5 (about 50 lbs). We need to use a portable pier (even though the system will not be moved from...
View ArticleSoftware Installation
Hello,Please explain why Sky X Serial Number <TheSky Pro Version 4 Serial Number Entered Here> will not install on my laptop?Thank youJim Brunkella
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