VERY high peak to peak error on MyT PE - way out of spec
I just got my MyT early last week. I just ran PEC and it came out to a peak to peak error of 24.2 arc seconds. I didn't believe it so I ran it again and got the same result at 23.6 arc seconds. This is...
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ME II - Error 213: poor communication, connection automatically terminated
During the last three imaging night sessions I lost permanently the connection to the mount after ca. 2 hours.Afterwards I never got the system to work longer then a few minutes.It seems that there is...
View ArticleSky X does not let ME II slew past a certain point
Good evening. As subj title, I have my ME II at the home position but does not let me slew to M81. There are no physical obstruction with the mount. I am assuming that it is only matter of adjusting a...
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Strange PE graph from MYT?
Hello, I collect the PE graph from my MYT mount. It seems to contain the harmonic oscillation with a period of about 1.5min. (4 cycles in one worm cycle), Is it normal? Even though the P-P periodic...
View ArticleZWO ASI174mini support
Hello. I have gotten a ZWO ASI174mini and will be using it as my guide camera and was wondering if there is native support for this camera as I cannot select ZWO from the list of guide cameras. I...
View Articletheskyx pro
Hi there,Why is the download speed for this program so low ( ca. 200 kb/s )? Standard speed between 800 and 1200 kb/s on my win 10 computers .Is there way to increase the speed ?Thanks for your...
View ArticleSkyX Pro and CCD Commander issues
CCD Commander unable to tell what side of the mount the telescope is on using an MEII with onaxis encoders. Is this an issue with SkyX or CCD Commander? I have my planetarium in Sky, mirrored in...
View ArticleWiSky
I want to order a WiSky unit for my ME2, shipped to U.K..The order page shows expedited delivery via UPS as 10 days for a cost of $95.This is for a small circuit board weighing not a lot, about the...
View ArticleLicence transfer
Hello,We are a Swiss astronomy association using TheSkyX Pro to pilot our telescope.We would like to update our software (plus the dome add-on) but we are stuck as the licence number is already...
View ArticleA new order was placed in stead of renewel of registration
Good morning,It wwas my intention upon your automatic email to renew the registration of the software Bisque. In stead by error I received a new set of software. I noticed this when I received the...
View ArticleRemoving old grease from Paramount ME
Don, I purchased a paramount me about 15 years ago. A few months ago I went about cleaning the old grease off and regreasing according the YouTube video that has been published. All went well except...
View ArticleSKY X update
When I open the download a Solitaire program opens then puff gone. I cant open the Sky X download.HelpSincerely, Randy BaabRbaab =user name
View ArticleSkyX Professional Updates
Hello,We are running SkyX Pro (on Windows 10) and I was attempting to update from the dropdown menu. I get an "access denied" error - register account. When I enter serial number it indicates that I...
View ArticleLogging into Bisque account with Firefox
Just within the last week I can no longer log into my Bisque account from Firefox on my Mac. My login is working fine in Safari on my Mac and my laptop at work. Firefox has not been updated recently...
View ArticlePark function not working
Having a problem with the following set-up : TheSkyX Prof and a 10Micron 3000HPS mount controlled over their ASCOM driver.In the past we were able to park/unpark the mount from TheSkyX. But since the...
View ArticleGOTO scope - TheSky compatibility
I have an Orion XX14g GOTO with the SkyScan control system and need to know if it will work with TheSky Serious level software? I checked the 'supported' list but did not see a specific reference to...
View ArticleControlling a Meade 14" and a MEII from a 8 Core Win10 computer
Dear Sir,I want to control a 14" Meade and a MEII/AT RC16" from a single computer using SkyX Pro.Is this doable or will it require separate computers?If its possible could you point me to how to go...
View ArticleNo subscription option available
HiI was looking to renew my subscription and there appears to be no option to do so.
View ArticleLicense transfer and payment
Normal 0 false false false EN-ZA X-NONE X-NONE MicrosoftInternetExplorer4Good dayI recently acquired a second hand Paramount MX+ and would like to pay the $300 to transfer the license.Can you please...
View ArticleAutoguiding
Could you tell me what guide rate do the Paramounts use? (0.5X Sidereal?) What serial command set have you implemented? Can I down load a reference pdf document describing it? Do you have the :Mi...
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