Where is my serial number for the Sky X Serious?
Hi, It seems I have lost my serial number for the SkyX Serious edition. Problem is I know I received this as a gift a couple of Christmases ago but I can't seem to find the disk, if there was...
View ArticleUpgrading to TheSkyX Pro
I have a CCDSoft Version 5 serial number from a purchase of an SBIG camera. How can I find out if I can upgrade to TheSkyX pro?
View ArticleMini USB Port
When plugging the square end of the standard mini USB cable connector into the mini USB 2.0 port, the mini USB port separated from the electronics board. I removed the rectangular piece which had...
View ArticleUpgrade Purchase
Software Bisque Team:I have used The Sky for many years. I started with Version 2.0 and upgraded to version 2.11. Level IV, then upgraded to Version 4, Level IV (Serial # removed), then upgraded to...
View ArticleCan I get a new "The Sky" manual?
Hello, I have been using The Sky for years now but I have lost my manual. Is it possible to buy a new one? ThanksTerry Fishertfisher6502@att.net304 W. Pacemont Road Columbus, Ohio 43202
View ArticleWorm gears for Paramount ME
Hi,I have a Paramount ME with pretty badly worn down worm gears. I found the worm assemblies for other mounts on your store but I was unable to find them for the ME. Are these replacement parts...
View ArticleTrying to setup my telescope
I have a Celestron Power Seeker 114AZ. Im trying to find information on how to use it
View Articlewhat do i need?
Hello, I own a Celestron Nexstar 90gt telescope and have recently purchased a Celestron Neximage Burst solar system imager. The 90gt came bundled with Sky X first light. I know I need to upgrade to...
View Articlenew computer
My old computer has died. I have a new computer and I want to download my sky x onto y new computer. I went into your website and to get my serial number and it said that I needed to pay $30. Whats...
View ArticleTelescope control scripting using J2000 coordinates / iTelescope
I'm medically retired and have trouble with complex tasks but miss my astronomy hobby. Toward that end, iTelescope has been a godsend, no doubt. However, I need a software package that offers tools...
View ArticleImport list of RA/Dec from file?
Hi, it would be very useful to import a list of objects, from a text file, that aren't currently searchable in SkyX according to their RA and Dec. For instance, when following up on new novae from...
View ArticleCommunicating between software and my Nester 130 SLT telescope
When I try to connect I get an error
View ArticleSkyX Serious Compatibility w/ Ramona Technology GOII (go-to) system
Software Bisque,I am looking at purchasing SkyX Serious but need information on compatibility with my two mounts. Both are old technology but in excellent condition. I'm not sure SkyX is compatible....
View Articlesoftware
I am considering purchasing Thesky professional edition. I have a Meade LX600 16 inch scope, 15 ft home dome observatory with digital dome works, windows 10 operating system. Every thing compatible ?
View ArticleSKYX and T-POINT
Hello from Vienna, Do I really have to pay almost 400USD for using SKYX and TPOINT ? is there any possibiliyt to run a test for few days ? before paying ? Thank you Martin
View ArticlePayment by PayPal?
Dear members,for buying an upgrade from TheSy6 to TheSkyX I have a problem:can I pay only by Credit Card? Jens
View ArticleVenus/Jupiter Conjunction
Hello! I am researching the venus/Jupiter conjunction of 2 BC, as viewed from the Middle East. I am particularly interested in the smallest separation distance during this conjunction. When I run...
View Articlemount needed
The College that I teach for owns a 16 inch Cave Astrola telescope which is housed in a building from Ash Dome in Illinois. The 16 inch reflector telescope is on a German Equatorial mount with a 6 inch...
View ArticleNew to me ST-8300/FW8 camera/FW CCDSoft serial registration
Hello,I purchased a SBIG ST-8300M with the FW8-8300 filter-wheel. The camera came with a CD that contains CCDSoft software, however, the serial number was registered to the previous owner. How do I...
View ArticleMaxdom II compatibility
Hi,The page "Dome Add On to TheSkyX Professional Edition" seems to indicate that the Dome Add-On is compatible with a lot of controllers.Now, is it compatible with Maxdome II (because I do not know the...
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