MicroTouch Autofocuser and the Macintosh
I am a very new TSX Pro user (Macintosh) and am considering the camera add on. My question concerns support for the MicroTouch Autofocuser.I assume that the camera add on for the Mac provides basic...
View ArticleReplacement parts for Paramount ME
Hi All,I was wondering if the following replacement parts are available for the Paramount ME. If so, where can they be purchased?* RA and Dec Gears* Ra and Dec Worms* Communications Circuit Board*...
View ArticleSky X First light Edition, will not run on windows 10
I bought my telescope and within the packaging I also bought the Sky X First light Edition software. It use to run on Windows 7 but will not run on windows 8, 8.1 or now 10. What do I do and how do I...
View ArticleParamount MX Pier Lead-Time
Hi,Can you tell me the current lead time for the following please?Paramount ME Pier to Paramount MX/MYT Base Adaptor Plate.Paramount MX Permanent Pier (24"/61cm).Thanks.
View Articlesky X does not show correct computer time
If I select 'Use computer clock' in date and time settings, the time displayed is one hour ahead of the time displayed on my computer! How do I fix this? At the moment, I need to uncheck...
View ArticleMyT, Accessories calrification
I need clarification about few accessories for the MyT ;1) WiSKY Wireless module, does it allow full wireless control from my PC, i.e guiding, camera control?2) MyT comes with one 20lb weight, my gear...
View ArticlePurchase Paramount ME II
Wanting take advantage of your sale price on the Paramount MEII. The only option on check out is to pay by credit card. I don't have that sort of money on my credit card. Do you accept a bank transfer?
View ArticleTheSky level one software
I'm just getting back into astronomy after being away for many years. I have a software disc, that I received with my Celestron Nexstar 60 telescope that is apparently way out of date. My laptop won't...
View ArticleTCF-S Interface and Controller Stops Working
I have an issue using TSX and the TCF-S where the TCF-S appears to go into a sleep mode, based on discussions with Optec. The only recovery, so far that I have is to power reset the TCF-S controller....
View ArticleDownloads
I can not download my SkyX for Mac, this is the second time I have had this problem. The first time I can an IT tech with me this time I am by myself.
View ArticleDrop ship order
Dear Sir, I wanted to ask a question but if it needs to be directed to another person please let me know. I wanted to ask about an order placed through OPTcorp and if you can provide an expected...
View ArticleInitial set up on new PC. Selecting a PORT to recognize / connect my telescope.
Use a SkyWatcher 120 refractor, PHD guiding, HP laptop---Windows 10.I have found the 'scope but then an error message indicates no connection made and suggests a Port not available.
View ArticleBought a Paramount MX with TheSkyX but no serial numbers
Dear Sir or Madam, I bought a Paramount MX mount a few days before (from BAADER Germany). But I can't find any serial numners for TheSKYX and Tpoint. Can provide me a serial number? The SkyX CD I have....
View ArticleTheSky version 5 and DFM engineering TCS
I would like to know if TheSky version 5 level II is capable of controlling a DFM Engineering telescope and Dome that runs on the old MS-DOS telescope control system. The manual for Version 6 says that...
View Article? new mount release
I am interested in purchasing a new MX+ mount before your current sale ends. I read a previous post that suggested that SB was working on a new mount. I know you can't release any specific...
View ArticleSkyX s/w
I have a 60 mm Polaris AstroMaster 60AZ Refractor telescope which I recently purchased. What is required to get your s/w for it?
View ArticleInterested about buying a MyT mount but....
I'm looking at my option for an entry level premium mount and MyT seems a very interesting one. The only question I didn't find an answer was whether a dealer was existing in Japan for both sales and...
View Articlemove the sky x serious from osx to windows 7 on the same macbook
Hello,I have installed The Sky X Serious Astronomer on my macbook pro as a mac version. On this macbook there is also windows 7 installed in a bootcamp partition. Most of the astro-software I use is in...
View ArticleOmegon/ SouthernStars SkyFi module compatible with theSkyX?
Hello everybody!My 2 questions are marked bold, but please read across it all!I would like to control my mount with theSkyX. The distance between my scope/ mount and the computer is a bit far. This is...
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